171 East Hollis Street
Nashua, NH 03060

875 Page Street
Manchester, NH 03104

1 B St.
Derry, NH 03038

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Find Us:
     171 East Hollis St.
     Nashua, NH

Find Us:
     875 Page St.
     Manchester, NH

Mon.-Fri. 6:30am-5:00pm
Sat. 7:30am-11:00am
Sales Fax:
(603) 889-7308

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Striving To Meet All Your Heating & Cooling Needs Since 1975!






Randal's Tech to Tech Blog


Who Is Informing Your Customers


June 6, 2017

Back in April, I attended the Daikin/Goodman/Amana Service Manager’s Conference at the “uge”, to quote President Trump, new Daikin Texas Technology Park in Waller, Texas. A facility so big that you could fit 74 football fields with end zones inside and a walk around its perimeter is more than two miles. 

A lot of good information is disseminated at this annual conference covering changes to the present product lines, product issues and coming products. As we all know the changes in this industry are constant and this trend will not be going away anytime soon.

 Being the type of person who likes changes in technology, the presentation that really excited me was Jim Fisher’s presentation on the coming controls technology Daikin USA is presently working on and will be rolling out in the future.

 The trend in equipment control boards for some time now has been towards the monitoring of more and more data to maximize efficiency, performance and troubleshooting. The time is not far off when the thermostat/controller will be integrated into the equipment control board and replaced by a wireless temperature/humidity sensor in the condition space and a wireless ambient temperature sensor outside. All of this will be connected to the home Wi-Fi network, giving it the ability to automatically store the data on the cloud and the consumer control from their smart phone or computer. 

 But there is another trend that has been going on for some time in the HVAC industry that contractors need to make sure they are up to speed on, consumers looking to the internet for guidance.

 The ACHRNEWS magazine had an interesting article back in February 2017 that cited the data from a recent Decision Analyst study that showed for the first time, more homeowners are turning to the internet, not contractors, for information concerning their HVAC system purchases and an American Home Comfort study that said 58 percent of consumers who used the internet to research, visited the equipment manufacturer’s website.

“Everybody Googles”, Joe Tollari, president of Metro Heating and Cooling in Des Moines, Iowa would say, “…And while they may not know what they’re reading online, they will usually ask us, which means they see us as the experts.”

 The internet is not going away and customers are bound to end up on websites or message boards that have less than accurate or outdated information that can sour a consumer on one brand or another.

 The best way to counter this information and to be as informative as possible about the products we offer is to keep ourselves up to date on the equipment we are selling. 

This EPA licensing rule sums it up very succinctly with one small change, the term “EPA regulations” has been changed to “industry technologies” but the meaning remains the same.  If industry technologies change after a technician becomes certified, it is the responsibility of the technician to comply with any future changes.




I'll try to offer some insight into ....

In The Age of Fracking, How Can Natural Gas Prices Go Up?

If you have been reading the newspapers or listening to other sources of media here in New England, you are aware that natural gas prices may rise by as much as 10 percent this winter because of the increases in cost on the wholesale market.
Some would think with a potential of up to 100 years of supply underground in our own country and the phenomenal success of unconventional drilling methods like hydraulic fracturing (fracking) and horizontal drilling, how could this be possible? Shouldn’t this keep natural gas prices low for the foreseeable future?
While no one can dispute that these drilling methods have played a major role in raising natural gas supplies to record levels while at the same time driving prices to record lows, they have also created an ever increasing demand for natural gas here in New England.
Many power generation plants have switched over to natural gas for power their turbines. This leaves your supplier of natural gas for home heating and other purposes competing with the power generation plants. And we all know the end results when demand is higher than supply.
Confused yet and wondering how they could be competing with each other for supplies that are at record levels?
These record supplies of gas extracted from shale are located in states like Pennsylvania, Ohio and West Virginia and even further west. Natural gas is delivered to us by a pipeline system that is old, hasn’t had any upgrades in capacity for a long time and New England just so happens to sit at the end of it. Translation: While demand continues to increase, there has been no increase in supply capability in our region.
ISO New England, the regions electrical grid manager, as well as home heating utilities are claiming that we could end up missing out on many of the benefits of the “Fracking Boon” if additional pipeline capacity isn’t added and have consistly called for increased capacity.
New England and the entire country is hungry for energy to power our vehicles, homes, buildings and ever increasing number of electrical gadgets making it a no-brainer that the demand for natural gas and oil are not going away anytime soon.
While different groups of Americans may differ on how to do it, most of us think the country needs a sensible energy policy including drilling, solar, wind and other methods for producing the power we need.
Drilling for these sources of fuel can create many desperately need, high paying jobs, provide revenue to reduce government deficient’s and help the country become energy independent while we continue to develop alternative methods of energy creation.

Houston pipeline company Spectra Energy Corp. is pushing a proposal to expand the Algonquin Gas Transmission pipeline to bring more natural gas into New England.

This writer was surprised to find that another way to ease capacity restraints would be to fix leaks in natural gas pipelines. According to reports from several different sources significant amounts of the fuel are escaping. The conclusion of many of these reports say addressing these leaks could play a role in increasing system reliability and decrease the need for new natural gas infrastructure.

Increasing the pipeline capacity in New England will allow our region of the country to enjoy the benefits of lower priced natural gas. Let’s hope it doesn’t come against the same road blocks other pipelines have faced.

Total Air Supply, Inc.
171 East Hollis Street
Nashua, NH 03060


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